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Welcome to Garden Plant Store (“we”, “us”, or “our”) at plantspromos.com. Just as we nurture each plant with care, we value and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases from our global nursery.

1. Information We Collect

To help your garden grow and provide exceptional service, we collect:

  • Personal Identification: Name, email address, phone number, and shipping/billing address when you place an order for our fruit trees, flowering shrubs, or other plants.
  • Payment Information: Credit/debit card details (processed securely through our PCI-compliant system), PayPal information for purchasing our premium plants like cherry blossom trees or evergreen privacy screens.
  • Order Details: Information about the plants you purchase, including fruit bushes, citrus trees, or ornamental varieties like dogwood trees.
  • Technical Data: IP address, browser type, device information, and website usage patterns to improve your shopping experience.
  • Communication Records: Correspondence with our horticulture team at [email protected] regarding plant care or order inquiries.

2. How We Use Your Information

Like carefully tending to our crape myrtles, we use your data responsibly to:

  • Process and fulfill your orders for flowering trees, fruit bushes, and other garden plants
  • Provide customer support for your horticultural needs
  • Improve our website and product offerings (such as our selection of arborvitae trees or blueberry bushes)
  • Send order confirmations and shipping updates with relevant plant care instructions
  • Prevent fraud and enhance security, especially for international transactions
  • Comply with legal obligations regarding plant shipments and cross-border commerce

3. Data Sharing & Disclosure

We treat your information like rare seedlings – with protection and care. We only share data when necessary:

  • Service Providers: With trusted partners who help process payments, ship plants globally (excluding restricted regions), and provide technical support.
  • Legal Requirements: When required by law or to protect our rights, such as for customs declarations for international plant shipments.
  • Business Transfers: In connection with any merger or sale of company assets, ensuring continuity of service for your garden needs.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Just as we use climate-controlled packaging for our delicate cherry trees, we protect your data with:

  • 256-bit SSL encryption for all transactions
  • Tokenization technology that never stores raw payment data
  • PCI DSS compliance for financial information
  • Secure servers located in the United States
  • Regular security audits by our protection partners

While we implement these robust measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

5. Your Rights & Choices

You have control over your information, just as you do in your garden:

  • Access & Correction: Review and update your account information at any time
  • Data Portability: Request a copy of your personal data in a machine-readable format
  • Deletion: Ask us to delete your information, subject to legal retention requirements for plant orders
  • Marketing Preferences: Opt-out of promotional communications while retaining essential order updates
  • Objections: Object to certain processing activities where applicable by law

To exercise these rights, contact our team at [email protected] from the email associated with your account.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to help your garden shopping experience blossom:

  • Essential Cookies: Required for basic functions like adding crabapple trees or fig trees to your cart
  • Performance Cookies: Help us improve site functionality for browsing our evergreen shrubs collection
  • Analytics Cookies: Understand how customers navigate between flowering shrubs and fruit trees sections
  • Advertising Cookies: Display relevant offers for products like blackberry bushes you’ve viewed

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

7. International Data Transfers

As we ship plants globally (excluding certain Asian regions), your data may be transferred to and processed in the United States and other countries with different data protection laws. We implement appropriate safeguards for these transfers.

8. Children’s Privacy

Our website and plant products are not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy as our nursery grows. Significant changes will be communicated through our website or email for active customers. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or concerns about your data while shopping for apple trees or citrus trees:

Garden Plant Store
166 Anmoore Road
Colorado Springs, CO 80901
United States
Email: [email protected]

Thank you for trusting Garden Plant Store with your gardening needs and personal information. We’re committed to helping your garden – and your privacy – flourish.